Dr. Heidi K. Gardner explains how leaders can unlock smarter collaboration in their organizations

In an interview with Deborah Hawkins, director at technology consulting firm Keypoint Intelligence, Dr. Heidi K. Gardner shares several points from her new book, Smarter Collaboration. Among these are how smarter collaboration and its associated benefits hinge on the genuine inclusion of workers across settings (including remote environments), feelings of trust among colleagues, and a shared sense of purpose.